IT Support - Our Services

Man at a server/network cabinet

We offer two remote support options 24 hours a day, seven days a week. Attendance onsite, if required, is available and charged for separately depending on the work involved.

Fixed Monthly Support

Our fixed monthly IT support starts at £50.00 per month. The monthly cost depends on individual requirements and what level of support you will likely need and is provided under a contractual agreement.

Pay As You Go

We offer remote IT support on a non-contractual basis at a cost of £0.85 per minute. This support offering fits well with smaller business with no IT support currently or private customers who only require support on an occasional basis.

We can also come onsite if this is more appropriate, at a cost of £75 per hour.

Remote Support - Login

keyboard button reading support

Click on the computer icon below to allow Steve Mac Media to remotely support your computer. Enter the unique PIN number that we provide you with, and then follow the onscreen instructions which will give us access to your computer.